Why is acrobat unable to connect to email

This reply is in response to the email message "Did you get the answer you needed? I am a technical writer who successfully used Adobe Acrobat shared reviews when I had Windows 7. My employer upgraded to Windows 10 and also now strictly uses Google Mail, not Microsoft Office Outlook, as its email application of choice. Furthermore, I suspect that part of the problem or perhaps the main problem is that I am using Adobe Acrobat A product upgrade might solve my problem. My employer intends to replace Adobe products with freeware alternatives, strictly to reduce costs.

The decision to replace Adobe products was made because of Adobe's "software as a service SaaS business model" subscriptions are too costly.

I and my fellow technical writers are trying to make a case for keeping Adobe Acrobat, primarily because of the usefulness of shared reviews. But, being unable to share PDF files because of email problems and being unable to publish comments in shared review PDF files does not help me and my colleagues make a case.

And instead of trying to configure the Gmail email service directly in Acrobat, you will default your unknown mail app or webmail to Windows 10 Mail. With one exception, all of the instructions had already been followed by my employer's IT administrators regarding the configurations of Windows mail and Google Chrome. Your final instruction, to configure Internet preferences in Adobe Acrobat, revealed that Internet Explorer, not Google Chrome, is the default Internet browser.

I am unable to change the default browser setting, and shall contact IT administrators to change the setting. Again, thank you for your response, assistance, support, and guidance. Cordially, Michael Carlisle. Make sure that you select Adobe Acrobat Reader to have your users to work with PDFs at the desktop level and continue to access the Document Cloud free services ; pay close attention the lower right corner of that dialogue box.

Today some of that usability is still in use but not for the PDF plugin configuration option. NOTE: Below is additional guidance that your organization may get hit with or not.

To ensure that you will get the smoothest working experience with a cloud service I strongly suggest to stick with Adobe Document Cloud service. You will have to ask your IT team to test and see. Some of the configurations in your instructions are "managed by [my] organization. As for choosing the Windows Mail application, that is not a choice on my computer. Besides replacing Adobe Acrobat products, my employer also intends to wean itself from Microsoft products; the future is everything Google don't get me started.

I looked for "Windows 10 Windows Mail" on the Web, and can see screenshots related to your instructions. I just cannot see the same images and choices on my computer. Something that my IT department can only do, I suspect. Again, thank you for the superb instructions and for your time, energy, assistance, support, and patience! I followed the Microsoft instructions for setting up Window Mail thank you! Both attempts were unsuccessful. The stumbling block is the failure of Acrobat to access my Google account.

Also, users should be using feature inside from outlok to attach. Every users I've seen they know how to attach from outlook. Not just opening a file and then clicking send to mail. I'm thinking you are facing a tough crowd there, therefore you are reluctant to tell them. What you can do is create a little step by step document and compose that document in outlook then send it out to all your staff as an email.

This would give them another option and your life would be spared. Hope things work out for you and Good Luck! The users aren't opening a file. Well, that's understandable. But still you have to communicate with your users for alternative. This is what I do too. But it's really upto you. We also have this problem with our customer service staff not everyone.

They also need to export from our managment system not SAP, same concept and the added steps as described by Limey above do considerably slow the workflow. My users are aware of and use the work-around. These users are a group that have a very high report turnover and this has a significant impact on production.

To continue this discussion, please ask a new question. Get answers from your peers along with millions of IT pros who visit Spiceworks. I can't attach PDF from acrobat i get "an internal error occurred". Best Answer. Limey Sep 21, at UTC. IT wrote: You just can't go isntalling new software because users are used of doing work one way.

View this "Best Answer" in the replies below ». Create String value: Bitness 3. Set the String value for Bitness to: x64 This registry edit is an essential element necessary to resolve the click to run problem that prevents Outlook from being set as the default mail client. Have you updated to the very latest point version I noticed in the release notes that there was a fix for web integration with Office Edit Answer for another 4 minutes.

Edit Answer for another minute. Close other programs on your computer when printing a PDF file. Adobe recommends keeping at least 50 percent of your computer's system resources free when printing PDF files. Move the PDF file to a different computer , and then print again.

Print the PDF from your mobile device. Go to Mobile Printing Solutions Compatible with HP Printers for a list of mobile printing solutions that work with your printer and mobile device. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language.

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